Overflowing bins on the stairs, bags of rubbish hung on door handles, a smell drifting from the ground floor, and a garbage van that sometimes does not come for days: for many apartment buildings in Dhaka and other Bangladeshi cities, garbage is one of the most common sources of complaints between residents, tenants and landlords. Good waste management in apartment buildings is not complicated, but it does need a clear system, a responsible person and rules everyone follows.
This guide explains how household waste collection works in Bangladeshi cities, how to set up a practical system for your building, how to share the cost fairly, how to handle special waste such as construction debris and e-waste, and how to write simple rules for tenants. It is written for landlords, building managers and apartment owners' associations, and works for small 5-storey buildings as well as larger complexes.
How Garbage Collection Works in Bangladeshi Cities
In most city corporation areas, waste moves in two stages:
- Primary collection: from each building or household to a collection point. In many neighbourhoods this is done by door-to-door van services (often small contractors or community-based organisations authorised by or working with the city corporation), who charge each household or building a monthly fee.
- Secondary collection: from collection points or secondary transfer stations to the landfill, managed by the city corporation (for example, Dhaka North or Dhaka South City Corporation in Dhaka, or Chattogram City Corporation).
Arrangements, fees and schedules vary by ward and area, and change over time. Contact your ward councillor's office or the city corporation's waste management department to find out who is authorised to collect from your area and what the current arrangements are. National rules on solid waste management also exist under the environmental laws, and city corporations may issue their own guidelines; check the latest requirements with the relevant authority rather than relying on hearsay.
Why Waste Management Matters for Landlords
- Health: uncollected waste attracts rats, cockroaches, flies and mosquitoes. Standing water in discarded containers can breed Aedes mosquitoes, which spread dengue.
- Tenant satisfaction: a clean entrance and staircase are among the first things prospective tenants notice.
- Property value: smells, stains and pest damage reduce the appeal and value of the building.
- Neighbour relations: garbage left on the road outside your gate creates conflict with neighbours and the community.
- Drainage: plastic bags and waste thrown into drains contribute to blocked drains and waterlogging during the monsoon.
Step 1: Appoint a Responsible Person
A building's waste system fails when "everyone" is responsible, because in practice no one is. Choose one person to manage it: the caretaker, a cleaner, the building manager or a committee member. Their duties include:
- Coordinating with the van service on collection times.
- Making sure bins are placed out and brought back.
- Cleaning the bin area regularly.
- Reporting missed collections.
- Reminding residents politely when rules are broken.
If you employ building staff, include waste duties in their written job description. Our guide to managing building staff in Bangladesh covers how to set duties and schedules.
Step 2: Choose a Collection Model
| Model | How it works | Best for | Watch out for |
|---|---|---|---|
| Door-to-door by van service | Collector comes to each floor or door and collects bags daily | Small buildings, older buildings without lifts | Missed days; bags left at doors attract pests |
| Central bin at ground floor | Residents or cleaner bring waste to a covered bin; van collects from it | Medium and large buildings | Bin area must be cleaned daily |
| Floor bins emptied by cleaner | Small lidded bin on each floor, emptied by building cleaner to central bin | Tall buildings with lifts | Requires reliable staff; smell if not emptied |
| Garbage chute | Chute on each floor leading to a room at the bottom | Large complexes designed with chutes | Blockages, smell, fire risk; needs regular cleaning |
For most buildings in Dhaka, a combination works best: households keep waste in closed bags, the cleaner collects from each floor at a fixed time (or residents bring it down), and it goes into a covered central bin that the van service empties daily.
Step 3: Set Up a Proper Bin Area
- Location: ground floor, near the gate but not blocking the entrance, away from the water reservoir and pump.
- Covered bins: strong plastic or metal bins with tight lids to keep out cats, crows and rats.
- Size: enough capacity for one to two days of waste in case of a missed collection.
- Floor: a cemented, washable surface with a slope to a drain.
- Water tap nearby: for washing bins and the floor.
- Ventilation and shade: reduces smell, especially in summer.
Step 4: Encourage Waste Segregation
Separating waste at source makes collection cleaner and helps recycling. You do not need a complex system. Start with three categories:
- Wet (organic) waste: food scraps, vegetable peels, tea leaves. This is the largest share of household waste in Bangladesh and the main cause of smell.
- Dry recyclable waste: paper, cardboard, plastic bottles, tins, glass. Many buildings already sell these to local scrap dealers (vangari).
- Other or hazardous waste: batteries, bulbs, broken glass, medicines, sanitary waste. Wrap sharp items safely and keep them apart.
Tip: Suggest that residents wrap broken glass and sharp items in newspaper and write "glass" on the bag. It protects the cleaner and the van workers, who often handle waste by hand.
Some buildings compost wet waste on the roof in covered bins, which reduces volume and produces compost for rooftop plants. It needs care to avoid smell and pests, so start small if you try it.
Step 5: Share the Cost Fairly
Waste management costs usually include the van service fee, bins and bags, cleaning materials and part of the cleaner's salary. Buildings handle this in two common ways:
- Included in service charge: the building pays the van service directly and includes the cost in the monthly service charge.
- Paid by each household: each flat pays the van collector a monthly fee directly.
Including it in the service charge is usually simpler and ensures collection for the whole building. Learn how service charges are set in our explainer on service charge in apartments.
For example (illustrative): A 20-flat building pays the van service Tk 150 per flat per month, spends Tk 1,200 a month on bin liners and cleaning materials, and allocates Tk 3,000 of the cleaner's salary to waste duties.
- Van service: 20 x 150 = Tk 3,000
- Materials: Tk 1,200
- Staff time: Tk 3,000
- Total monthly waste cost: 3,000 + 1,200 + 3,000 = Tk 7,200
- Per flat: 7,200 / 20 = Tk 360 per month, included in the service charge
These figures are only for illustration; actual van fees vary by area and service.
Landlord, owner or tenant: who pays?
In a rented flat, the tenant normally pays the waste fee, either directly to the collector or through the service charge, because they generate the waste. In an owner-occupied apartment complex, the owners' association usually collects it from every flat, whether owner-occupied or rented, and landlords pass it to tenants through the service charge. Whichever method you choose, write it in the rental agreement so the tenant knows the cost before moving in and there is no argument later about a separate "garbage bill".
When a flat is vacant
Van services sometimes charge per building rather than per occupied flat. Decide in advance whether vacant flats share the cost (usually paid by the landlord of that flat) so that occupied flats are not charged more when others are empty.
Step 6: Write Simple Building Rules on Waste
Put the rules in writing, share them with every tenant at move-in, and post them near the bin area and in the lift.
Sample notice (illustrative): "Dear residents, garbage is collected every day at 8:00 am. Please keep your waste in a tied bag and place it in the bin at the ground floor (or hand it to the cleaner at 7:30 am). Do not leave bags in the stairs or outside doors. Do not throw anything into drains or from balconies. Wrap broken glass separately. Construction debris must be removed by the flat owner at their own cost. Thank you for keeping our building clean. Building Management"
Key rules to include:
- Collection time and where to leave waste.
- No waste in stairs, corridors, lift lobbies or outside doors.
- No throwing waste from balconies or windows.
- Nothing in drains, toilets or basins that can block them (oil, cloth, sanitary products).
- Rules for construction debris, furniture and bulky items.
- Rules for shops in mixed-use buildings.
When someone keeps breaking the rules
Start with a friendly reminder in person, not a public accusation in the residents' group. If it continues, send a polite written message referring to the building rules. For repeated problems, the landlord of that flat should speak to the tenant, since the rental agreement usually requires tenants to follow building rules. Keep a calm record of dates and incidents; photos of bags left in the stairs are more persuasive than general complaints. Most people change their habits once the system is convenient and the expectation is clear.
Handling Special Types of Waste
Construction and renovation debris
Broken tiles, sand, cement bags and plaster are heavy and cannot go in household bins. The person doing the work, whether the landlord or a tenant with permission, should arrange separate removal. Write this into your renovation rules and agreements, and never let debris pile up on the road.
Bulky items
Old mattresses, furniture and appliances should be sold, donated or removed by arrangement, not left in the parking area.
E-waste
Old phones, chargers, batteries and bulbs contain harmful materials. Keep a small box for e-waste and hand it to a collector or recycler who accepts it, where available.
Medical waste
Households with patients may have syringes, dressings or expired medicines. Sharps should be put into a hard container and sealed. If a clinic or doctor's chamber operates in your building, it must manage medical waste under the applicable rules, separately from household waste.
Commercial waste in mixed-use buildings
Shops, restaurants and offices generate more and different waste. Restaurants especially produce oily food waste that attracts pests. Agree separate arrangements and costs for commercial tenants rather than mixing them with residents' waste.
Waste, Drains and the Monsoon
Plastic and garbage in drains are a major reason why roads and building compounds flood during heavy rain. Before the monsoon, have the building's drains and the inlet near your gate cleaned, and remind residents not to put waste into drains. Our guide to monsoon waterlogging in rental properties covers preparation in more detail.
Dengue Prevention Around Waste Areas
- Remove discarded containers, tyres, broken pots and coconut shells that collect rainwater.
- Check the roof, balconies, AC drip trays and parking areas for standing water weekly.
- Keep bins covered and the bin area dry.
- Cooperate with city corporation drives and follow official guidance.
Common Mistakes in Apartment Waste Management
- No single person responsible for waste.
- Open bins or bags left on the ground.
- Bin area next to the underground water reservoir.
- Letting construction debris sit for weeks.
- Rules shared verbally only and never written down.
- Collecting the waste fee from some flats and not others, leading to resentment.
- Blaming tenants without providing a proper bin and schedule.
- Ignoring the monsoon until drains are already blocked.
Monthly Waste Management Checklist
| Frequency | Task |
|---|---|
| Daily | Collection completed; bin area swept; lids closed |
| Weekly | Bins washed; check for standing water on roof and balconies; stairs and corridors checked |
| Monthly | Van service paid; bins and liners restocked; recyclables sold; rule reminders sent if needed |
| Before monsoon | Drains cleaned; bin area drainage checked |
| At every move-in | Waste rules explained to the new tenant |
Final Thoughts
A clean building is not an accident. It comes from a clear system: a responsible person, covered bins in the right place, a fixed collection time, simple segregation, fair cost sharing and written rules explained to every tenant. These basics reduce pests, smells and disputes, keep drains clear during the monsoon, and make your building more attractive to good tenants. For the bigger picture of running a building well, see our apartment building management guide.
If you collect a service charge that includes waste costs, Bariwala ERP (বাড়িওয়ালা ERP) can help you include it in monthly invoices, record building expenses such as van fees and cleaning supplies, and track tenant maintenance requests about cleanliness, so costs and complaints are both on record.
সাধারণ প্রশ্ন ও উত্তর
Who collects garbage from apartment buildings in Dhaka?
Usually a door-to-door van service collects from buildings and takes waste to secondary points, from where the city corporation handles transport to the landfill. Check with your ward or city corporation for the authorised service in your area.
Should the garbage fee be included in the service charge?
Many buildings include it in the monthly service charge, which is simpler and ensures the whole building is covered. Others let each flat pay the collector directly.
How can we stop residents leaving garbage in the stairs?
Provide a covered central bin and a fixed collection time, put the rules in writing at move-in, post a notice, and remind people politely and consistently.
What is waste segregation?
Separating waste at home into categories such as wet food waste, dry recyclables and hazardous items, which makes collection cleaner and recycling easier.
Who removes construction debris after renovation?
The person doing the work should arrange separate removal at their own cost. Household bins and van services are not meant for heavy debris.
How does waste management help prevent dengue?
Removing discarded containers that hold rainwater, keeping bins covered and checking roofs and balconies for standing water reduces mosquito breeding sites.
Where should the bin area be in a building?
On the ground floor near the gate, on a washable surface with drainage, away from the water reservoir, and with covered bins.